Claim Policy

  • Regular unused Items will be exchanged within 5 days upon showing the Sales receipt
  • Items will not be exchanged once personalized.
  • Items once sold cannot be returned.
  • Brooches/fittings will be repaired upon availability.
  • Brooches/fittings will be repaired upon availability.
  • Repair charges will be paid by customers in advance.
  • The products actual color may differ from pictures due to studio lighting and editing hence claims of color variation will not be entertained.
  • For Sale/Discount Items Only:

    Will not be exchanged/returned once sold. Traditions Leather is not responsible for any damages on items after they are sold.

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