Claim Policy

1.Regular unused Items will be exchanged within 5 days upon showing the Sales receipt.

2.Items will not be exchanged once personalized.

3.Items once sold cannot be returned.

4.Brooches/fittings will be repaired upon availability.

5.Repair charges will be paid by customers in advance.

6.The products actual color may differ from pictures due to studio lighting and editing hence claims of color variation will not be entertained.

7.For Sale/Discount Items Only:

Will not be exchanged/returned once sold. Traditions Leather is not responsible for any damages on items after they are sold.